Community Volunteering Lead

Website Rugby League World Cup 2021

Job Description

In 2021, England will host the largest team sporting event in the world that year – the Rugby League World Cup, which will be the biggest and best ever in its history that dates back to 1954 when the tournament began.

32 competing nations in the men’s, women’s and wheelchair competitions will play in 61 matches across 21 venues, including St James’ Park, Elland Road, Anfield, Emirates Stadium, M&S Bank Arena and Old Trafford. The most inclusive sport played in the biggest venues across the country.

We are on a mission to create inspirational moments that excite,
engage and leave a long-lasting legacy.

Led by our values of being Bold & Brave, World Class, Authentic and Inclusive, we are looking for the best talent to join our team.

We have a ‘start-up’ culture with a ‘high bar’ mentality to everything we do – we need to ensure that all touch points of the tournament are world class.

We require innovators and have created an environment where all our teammates flourish.

We have a leader-leader culture (not followers), with each teammate taking responsibility and accountability for their actions and results to move the business forward – we want people with a glass half full mindset!

We move at pace and have plenty to achieve in the next 12 months, so need people who are hungry to use their skills and experience but also have a desire to learn more.

With a great choice of rewards and training, we provide a progressive culture to learn and develop your career.

You’ll be responsible for leading and delivering all aspects of our Community Volunteering project. Working closely with the Rugby Football League (RFL) and our funding partner Sport England, you will recruit, train and deploy 250 new volunteers into community rugby league, providing volunteers and organisations with a high quality experience.

You’ll have experience of working with volunteers and / or community sports organisations and have a good understanding of volunteer motivations and barriers to volunteering. You will report to the Social Impact Director and will work in a highly collaborative way with the ability to build positive relationships with multiple organisations and individuals.

Leading the design and delivery of the community volunteering project ensuring KPI’s are met.
Providing monthly updates / reports for key stakeholders showing progress against the delivery plan and budget.
Leading on delivery of the retention strand of the volunteer strategy, working closely with the Volunteer Lead.
Identifying people from the RLWC2021 volunteer database who wish to start volunteering in community rugby league.
Understanding their motivations, interests, training requirements and other needs and considering this within the programme.
Identifying volunteering opportunities within community rugby league.
Understanding organisations needs and barriers to recruiting and retaining volunteers and considering this within the programme.
Developing and implementing a volunteer matching process and training and resource plan to meet the needs of volunteers and organisations, leading to high quality volunteer experiences.
Building and maintaining relationships with stakeholders, community organisations and volunteers.
Developing a communications plan to support delivery of the project, highlight the benefit of volunteering and showcase success.
Working closely with the RFL participation team to ensure the project aligns and supports their work, and develop a sustainability strategy for volunteers post RLWC2021.
Managing the delivery budget for the project.
Contributing to the projects impact evaluation and key learnings report.
Identifying opportunities to retain tournament time volunteers in the sport and delivering interventions to achieve this.
Ensuring the project is inclusive and supports under represented groups to access volunteering opportunities.

Proven experience of planning and delivering volunteer projects including the recruitment, training, deployment and retention of volunteers.
Experience of successfully working, liaising and communicating with a large number of partners, stakeholders, community organisations and individuals.
Enjoys multi-tasking and working in a fast-paced environment.
Great with people, with a flexible approach and an ability to influence.
An excellent communicator, with strong interpersonal skills.
Self-motivated – someone who can take ownership and prioritise, whilst also being able to work as part of a small and agile team.
Flexible team player willing to do what it takes to get the job done; adaptable and enjoys a challenge.
Strong attention to detail.
Service and solution oriented.
Ability to develop relevant contacts, to facilitate collaboration and capture emerging best practice.
Be able to meet tight deadlines and challenging targets/KPIs.
Display a high degree of computer proficiency.

The successful candidate with report into the Social Impact Director.

To apply please send an email with “Community Volunteering Lead” in the title, including a covering letter of why you think you’re suitable for the role and an overview of your experience in the form of a CV to

The closing date for applications is 12pm Friday 27th November 2020

Interviews will be held on Wednesday 9th December 2020

The Rugby League World Cup 2021 is committed to equality through diversity. More information is available at

If appointed you will need to provide us with a copy of your Passport and if relevant, a work permit to show you have the right to work in the UK. Alternatively you would need Tier 2 Sponsorship to be able to work for us.

How to applyTo apply please send an email with “Community Volunteering Lead” in the title, including a covering letter of why you think you’re suitable for the role and an overview of your experience in the form of a CV to

To apply for this job please visit