10 questions that every recruiting manager should ask

questions that every recruiting manager are asking

No matter if you are recruiting for a small organization or a bigger one you will always need to ask some questions to your future employee in order to know if he or she could be a good fit in your organization and at the new job. In times like a pandemic when recruiting is mostly held remotely the interview questions are even more important now than ever before. In this article you will get 10 interview questions to assess a candidate’s soft skills and whether a candidate will be successful at your organization. Recruiting successfully will help you reduce churn, increase employee engagement, and find productive employees.

Top 5 difficulties expressed for retaining staff

Before the pandemic a 3-year European project, ESSA-Sport project was concluded in October 2019. A research aimed to create a debate within the sector on the key issues of skills and workforce development. The aim of the ESSA-Sport project, funded by the European Commission under the Erasmus+ programme, was to establish a European Sector Skills Alliance covering the full breadth of the sport and physical activity sector across the EU.

One of the highlights for this article is the Top 5 difficulties expressed for retaining staff.

  • Better pay by other organizations
  • Lack of career progression/pathways
  • Better pay offered in other job roles
  • Lack of financial stability for the organization
  • Lack of commitment to the job

Many organizations struggle to retain their staff but the question is more why they haven’t known these problems with their staff earlier and solved them before it is too late. One good way to solve these difficulties is to ask your staff how they are doing and listen to what they are saying both orally and with their body language. However, actually, everything starts at recruiting. When you hire a new staff member you should have understood the person and pointed down what their motivations are and how they view their future years at the organization. This is why we really want to help you avoid struggles with retention of staff and start with your next hire. Let us share a solid ground with questions to explore how your next staff member works and feels in different situations.

If you want to learn more about difficulties for recruiting managers to fill vacancies and more about the recruitment of sports employees and how to build a recruiting strategy, then you can learn more here.

The following questions are all suitable for every role you will ever hire, no matter level of it. At the end you can download our free bank of 47 interview questions.

First let us start with two questions for the hottest criteria, culture compatibility.

Culture compatibility recruiting questions

Culture compatibility is one of the hottest criteria that recruiters look for in candidates. When candidates align to your company culture, they are more likely to be engaged, productive, and less likely to churn within the first year. Here are 2 interview questions that you should be asking your candidates to ensure they fit in with your company culture.

  • What type of work environment do prefer and find motivating?
  • How do you handle stress/pressure?
An image depicting a person conducting a job interview, symbolizing recruitment processes.

Communication skills recruiting questions

Communication skills are necessary, regardless of an employee’s role. During the time at your company, hires will be required to communicate within your team, with different departments, and even customers and fans. These questions will help you understand your future employee’s communication skills. 

  • Tell me about a time where you were the expert in a subject and had to explain to someone else. What was the subject and how did you go about explaining it to someone who was new or unfamiliar?
  • Give me an example of when you had to interact with a difficult client/customer. What were the circumstances of the interaction? How did you handle this difficulty? Were you able to change the experience from negative to positive?

Self motivation recruiting questions

Self motivation and commitment to your company are important soft skills that you’ll want in any hire. These 2 interview questions will help you determine if a candidate will be committed and happy at your company, or if they’ll churn immediately at the sight of a pay raise.

  • What motivates you to come to work everyday?
  • If you find yourself stuck doing repetitive work, how do you motivate yourself to continue and complete it?

Creative thinking recruiting questions

Creative thinking is directly linked with high performing employees. Use these 2 interview questions to learn how your candidate solves problems on a daily basis. 

  • Describe a time where there was a problem at work and you had to come up with a creative solution to resolve it.
  • Describe a situation where you faced a challenge in doing your job. What were the challenges, and how did you overcome them?
Player on a football pitch

Team player recruiting questions

Will your new hire be nice with others? If they’re an individual contributor, then you may be able to get away with hiring someone who is not as much of a collaborator. However, the majority of hires will need to be able to collaborate or work within teams of various sizes. Use the 2 questions below to determine their preferred role on teams and level of collaboration.

  • If you notice a member of your team is struggling, what would you do? 
  • Tell me about a time where a team you were a part of experienced some sort of conflict. What did you do to help resolve the issues?

There are several steps you could do to improve your candidate experience and find the best talent for your organization in the sports sector. We have written about three smart recruiting tips on how to become a smarter recruiter today. The first solution is called Frequently Asked Questions (FAQ). The second one towards smarter recruiting is recruiting where your ideal job candidate is. Lastly, when you are hiring a role you have less knowledge about, talk with your network first.

We know that finding the best candidates and sports job isn’t as easy as in many other industries and it takes a lot of time. That is why we are changing this, a niched platform where you can only find candidates and jobs from the sports industry.

Do you want to recruit in a smart way? Are you part of a growing sports organization and want to be part of our platform? We have daily new sports job seekers.

47 questions that every recruiting manager should ask

These general interview questions are a great way to assess a candidate’s soft skills and whether a candidate will be successful at your company.  These are great tools that best-in-class recruiters use to reduce churn, increase employee engagement, and find productive employees.  Do you want to get a bank of good questions to ask for different assessments? We will be happy to share that with you. Feel free to add value to your recruiting process and download our free bank of questions a recruiting manager should ask.

Recruiting,Hiring,Recruiting questions,recruiting manager,Recruiting manager interview questions,Assessing candidate soft skills,Employee retention strategies,Effective recruitment techniques,Hiring best practices

If you liked this article, may want to read these:

3 Smart Recruiting Tips – Find The Best Talent for Your Organization in the Sports Sector

For employers and job seekers in the sports industry

For Sports Employers

For employers and job seekers in the sports industry

Sports person running

The sports sector is big but as an employer and a job seeker, there are still some challenges to tackle. In this article, we are discovering and sharing some facts, challenges, numbers and solutions about the sports labour market and recruiting. This gives you a good overview of the sports labour market and what the common types of employment in sports are. You will also learn what challenges employers in the sports sector are facing but also some advice and strategies of how to deal with these challenges.

The current state of employability

No one has missed that the labour market has taken a big hit during 2020 because of the Covid-19 virus. And this has also harmed the sports industry. During several months of 2020 many sport teams and organizations haven’t been in full operations and most have had empty stadiums and courts, which also means less staff has been needed. And for most of us, this means that there are fewer job opportunities out there, however, this means that there are a lot of great skilled but unemployed people to hire. Obviously if supply exists, it doesn’t mean that the demand is in place. On the employer and hiring side, we also have to consider that the economy is not as strong as before. We have a new situation to adapt to. Let us have another look at the current state of employment in general.

Only in Europe and in the United States, 3 million people lost their job from Q4 2019 to Q1 2020

– OECD

From The Organisation for Economic Co-operation and Development (OECD) they have reported that people (aged 20-64) who were employed but got laid off in the European Union increased with 2 million people. From 0.3 million in the fourth quarter of 2019, to 2.3 million in the first quarter of 2020. While in the United States, these numbers increased by 1 million during the same period, from 0.8 million in December 2019, to 1.8 million in March 2020. In the image below you can get a better overview of this big increase with persons absent from work due to temporary lay off.

Graph depicting the increase in temporary layoffs in the EU and US during Q1 2020.

The numbers to the left show the percentage of the working-age population (Persons aged 20-64 in the EU; persons aged 16-64 in the United States). Persons absent from work due to temporary layoffs are counted as ‘employed’ in the EU and as ‘unemployed’ in the US.
(4) last month of the quarter

The sports labour market in Europe is growing

Before the pandemic a 3-year European project, ESSA-Sport project was concluded in October 2019. A research aimed to create a debate within the sector on the key issues of skills and workforce development. The aim of the ESSA-Sport project, funded by the European Commission under the Erasmus+ programme, was to establish a European Sector Skills Alliance covering the full breadth of the sport and physical activity sector across the EU.

In order to get a good sense of the total employment in Europe and the total employment in sports, presented below are the numbers showing the total employment in the EU and the total sport employment in the EU.

TOTAL EMPLOYMENT IN THE EU and Total sport employment in the EU (persons aged between 15 to 64 years old) in 2018

Total employment was 223 843 000 people

Total sport employment was 1 765 728 people

– ESSA-Sport project

How many jobs do sports create?

Stated in the Position Paper, a joint call from the sports sector to the EU commission in order to get supported during Covid-19, it is mentioned that every 47th euro (€) is generated by the sport sector. It is also said that there are 5,67 million people involved in sport-related employment, which equals to 2,72 % of the total EU Employment (keep in mind that the numbers from ESSA are from 2018). To summarize this overview, this means that every 37th employee works in the sport sector. The sports sector is a big contributor to the European labour market.

The sport labour market is the total sport employment

If we would only examine the sport labour market we can see a big increase of employed people in sports since 2011, from 1 481 305 people employed in sports up to 1 765 728, which is an increase with 19,2 %. And the majority of these employments are employed workers (85,4 %) and only 257 796 people are self-employed (14,6 %). And not surprisingly 4 out 5 people working in sport has a full-time contract (80,8 %).

EU-28 sport labour market (=total sport employment)

2011 – 1 481 306 people working in sports

2018 – 1 765 728 people working in sports (an increase with 19,2 %)

– ESSA-Sport project

20 national coordinators and 5 European networks built this research and they also identified skills needs and future priorities for the sports sector, which we will pick out a few and go through. If you want the full report it can be found in a detailed European Report as well as National Reports.

Find the full report here: ESSA

Recruitment of sports employees

In the ESSA-project one of the focuses, we want to further refer to is the data about the recruitment of paid employees. During a 12 month period, 3042 responses were collected. Nearly half of them (49,6 %) did recruit during this period. We will now look into the difficulties to fill vacancies, what the top three hardest roles to fill are and difficulties when recruiting.

Difficulties to fill vacancies

Even though not all respondents did recruit in that past year, almost a third (27 %) experienced difficulties filling vacancies (one third replied that they didn’t know). When they were asked which role that was the hardest to fill there was one role that stood out, sport coaches (73 %) while the second and third hardest roles to fill were experienced by 1 out 4 employers, which is still quite a lot.

Top 3 hardest roles to fill

  1. 73 % Sport Coaches
  2. 27.4 % Clerical and office staff
  3. 23.9 % Operational staff

Even if a role is harder to fill than another these are not the only challenges in recruitment of sport employees. Employers also expressed their difficulties when recruiting, where the top three difficulties show challenges like low numbers of skilled applicants, unattractive job posts and low numbers of motivated applicants.

Top 3 difficulties when recruiting

  1. 45.6% Low number of applicants with the required skills
  2. 44.1% Unattractive terms and conditions offered for this post
  3. 38.7% Low numbers of applicants with required motivation and attitude

Challenges for the sport sector

There are five key areas when it comes to challenges in the sports labour market and these key areas have been asked and answered by 2930 respondents in the ESSA-report. The key areas are the following:

  1. Find people with right skills
  2. Providing upskilling opportunities
  3. Up to date training
  4. Close collaboration between universities and employers
  5. Inclusive workforce

What are the respondents’ experiences with these five key areas and what do we mean with challenges for the sports labour market?

  1. Well, about half (50,8 %) of the people experienced it difficult to find and recruit people with the right skills to work as paid staff.
  2. The majority (91,5 %) thinks it is important that staff have access to ongoing training to keep their skills up to date, but are lacking the implementation.
  3. 71,9 % answered that new training courses are required to meet the training needs of sport organizations
  4. Four out of five (79,9 %) said that universities/training providers should work more closely with sport organizations
  5. Most of the respondents (71,5 %) think that the workforce of paid staff and volunteers in the sport sector needs to be inclusive (reflecting gender, disability and minorities in society)

Note that all these numbers are prior to the pandemic of Covid-19. However, it is only one of a few reports that actually covers a big area in sports employability. With regard to the pandemic, it is not hard to estimate that numbers around employed people have decreased during 2020. But there are still great knowledge and insights from this report that is important to consider.

We know that finding the best candidates and sports job isn’t as easy as in many other industries and it takes a lot of time. That is why we are changing this, a niched platform where you can only find candidates and jobs from the sports industry.

Do you want to recruit in a smart way? Are you part of a growing sports organisation and want to be part of our platform? We have daily new sports job seekers.

Build a recruiting strategy

According to the sports labour market, almost half (44,1 %) answered that the terms and conditions are bad, which tells us that there are challenges around the candidate’s experiences. Since this is an important part of the hiring process, we will provide you with some advice on how to build a recruiting strategy. A great hiring process involves both the hiring sports club and the job candidate. Helping your future employee with a good recruiting process will help you find and hire sports employees faster. Talent is four times more likely to consider your company for a future opportunity when you offer them constructive feedback, according to a LinkedIn report.

There are several steps you could do to improve your candidate experience and find the best talent for your organization in the sports sector. We have written about three smart recruiting tips on how to become a smarter recruiter today. The first solution is called Frequently Asked Questions (FAQ). The second one towards a smarter recruiting is recruiting where your ideal job candidate is. Lastly, when you are hiring a role you have less knowledge about, talk with your network first.

Talent is 4x more likely to consider your company for a future opportunity when you offer them constructive feedback.

LinkedIn

How you find great talents in the sports sector

2 out of the 3 top difficulties when hiring in sports covered the lack of skilled and motivated job candidates. These problems are part of how Sportidealisten came about. Finding sports jobs has been a big challenge as well as knowing where skilled and motivated top talents are. Sportidealisten was founded with the mission to connect future employees and employers in the sports industry and to provide impactful matches between hiring managers and job seekers in sports.

If you are a hiring manager we can’t stop talking about the importance to understand the job seekers. According to Glassdoor half of the job seekers prefer finding job opportunities on job sites, and this makes us proud to work as a niched job site for the sports sector.

51% of job seekers say they prefer finding job opportunities on online job sites. 45% hear about job openings from friends, while 35% go to a company’s site.

Glassdoor

Do you as an employer have a mission statement? If you don’t you might be missing out the top talents. The majority of job seekers will only apply for jobs that have a clear mission statement. And even if you don’t have it clear on your website, make sure to have it clear in your job posts. This is something Sportidealisten can help you with.

One solution to the lack of motivated job candidates is to include your organization’s mission statement in your job post because more than half of the job seekers find their motivation from an employer’s mission.

79% of job seekers will consider a company’s mission before applying. More than half — 66% — of employees find motivation in a company’s mission, and 64% attribute their company’s mission to the main reason they stay in their current jobs.

Glassdoor

Best hiring advice

Are you still not convinced of how to manage your hiring process? Let us then share what some of the employers we interviewed said about their best hiring advice.

Do the heavy work, build a job post that really match with what you are actually looking for.

Jessica Pettersson, CEO & Founder at Föreningskraft

I can only share my experience regarding tennis, and it is a rather small community, at least in Sweden. Everyone knows everyone. Just ask around and do not explicitly look for those with the best awards or achievements. Strive to get to know those who really love their work and are proud to work as, for example, a tennis coach.

Emil Holmgren – Club Office Manager at Växjö Tennissällskap (Växjö Tennis Club)

This is the sports labour market and how to hire

As a summary we have discovered the total employment and the total sports employment in more detail. Despite that the pandemic of Covid-19 has made a skilled workforce in sports unemployed, there has been a growth for employment in sports during the past 10 years with an increase of 19,2 %.

Sport is a big factor for the European economy. Every 47th euro (€) is generated by the sport sector and every 37th employee works in the sport sector and most of these people are full-time employed. However, almost a third (27 %) of the sports employers experience difficulties filling vacancies, especially Sport Coaches, Clerical and office staff and Operational staff. And most of the difficulties when recruiting, where low numbers of skilled applicants, unattractive job posts and low numbers of motivated applicants.

Building a recruiting strategy will help you solve the challenges of finding skilled and motivated applicants. Start with learning more about your future employee. But also understand that job seekers look after job sites and they get motivated if they know about an employer’s mission statement that you should add in a job post.

Do you have any good cases or advice you want to share with the sports sector, feel free to share with us.

If you need more advice or help recruiting skilled and motivated talents, we are happy to help you.

If you liked this article, may want to read these:

3 ways to express passion for sports jobs

How to build a sustainable career in sports?

2 tips to find a job in sports

3 Smart Recruiting Tips – Find The Best Talent for Your Organization in the Sports Sector

People in a meeting discussing Recruiting within the Sports Sector

When you are recruiting, you want to find the right candidate and preferably within no time at all. Question is, are you a smart recruiter and do you know how you can save yourself and your sport organization even more time?

There are three tips you could do to become a smart recruiter and find the best talent for your organization in the sports sector. The secret to all three is thinking about the job seekers first, instead of creating the best looking sports job ad. If you can save the job seekers’ time, you will eventually save your own time. In this article, we will show you three smart recruiting tips on how to become a smarter recruiter. The first solution is called Frequently Asked Questions (FAQ). The second one towards a smarter recruiting is recruiting where your ideal job candidate is. Lastly, when you are hiring a role you have less knowledge about, talk with your network first.

With inspiration from Lever, we have written three tips with our perspective of what you could implement to your recruiting process in order to become a smart recruiter in the sports sector. Instead of the classic saying “customer first”, think about “job seekers first”.

The average cost of one bad hire is nearly $15,000; average cost of losing a good hire is nearly $30,000

CareerBuilder

Overview of employment in sports

Before sharing three good tips to become a smarter recruiter in sports we have to clarify and get a good sense of the sports sector and employment. You don’t want to make a bad recruiting process, you want to be smart. If you think it is hard to find great candidates you are not alone. From a European study (ESSC-SPORT 2014) about employment in sports, the results showed that:

  • 37 % have difficulties recruiting paid staff in sports.
  • however, 35 % report a growth tendency for their workforce in the next 2 years
  • 47 % have difficulties in engaging their unpaid staff/volunteers

Getting a good sense of the global sports employment is hard. But looking at the EUs sports employment could provide you a good overview. Compared to the total employment of all sectors in the EU, jobs in sport still account for relatively small shares but the contribution of sport has steadily grown. Between 2013 and 2018, sport contribution to total employment increased slightly in nearly all EU Member States, and, at the EU level, it rose from 0.7 % to 0.8 % (Eurostat).

Eurostat has disseminated statistics on sport and specifically employment in sport together with DG Education and Culture. In 2018, employment in sport represented 0.8 % of total EU employment, ranging from 0.1 % in Romania to 1.7 % in Sweden. For the majority of EU Member States, sport employment shares reached 1 % at maximum; in addition to Sweden, only in the United Kingdom, Finland, Ireland and Spain, did this share exceeded 1 %.

Recruiting strategies in the sports sector
Image: Eurostat

Employment in sport represents more than 1.7 million people in the EU and is steadily rising

Eurostat

In 2018, 1.76 million people worked in the field of sport in the EU-28: more than half are men (55%), a percentage in line with total employment. People in the age group 15-29 make up 38 % of the total employed in sport, more than double the share in overall employment, while the 30-64 age group accounted for almost 60 % (20 % less than the share for the total employment). Around 46 % of persons employed in sport have a medium educational attainment level (ISCED levels 3-4), 38 % have a high level (ISCED 5-8) and 16 % have a low level (at most ISCED level 2); these percentages are close to the proportions observed for overall employment.

Almost half (46 %) of the employed people in sports have a medium educational attainment level

Eurostat

Now, let us show you three smart recruiting tips on how to become a smarter recruiter. The first solution is called Frequently Asked Questions (FAQ).

FAQ

No matter if a potential candidate visiting your sports job ad or just looking through your company profile you should be prepared that not all information is clear to everyone. There will always be questions from potential candidates. Most people will try to contact you either via email or calls in order to ask more about additional details around the sports job, the culture, etc. Maybe you have already experienced those calls about simple questions regarding a job ad, which you perhaps can give quick answers about, however, this will take up most of your time from your daily work.

So what do we mean with FAQ? You should write down a list of potential questions you might get and provide answers to those and then publish these on the sports job ad page or a link to it. This will help the potential candidates but also you by adding value to the recruiting process. Make sure not only to make a FAQ for your sports job ad but also think about one FAQ regarding working at your organization.

Another good section to have in one FAQ is potential questions for an interview, but also additional things prior to the interview, for example, how to get there, what to dress or how an interview looks like at your work. You can ask your colleagues or someone in your network to help go through potential questions a job seeker might raise. This will help you identify questions from people that haven’t created and already know what the vacant sports job is about. These tips will make a great impression on future colleagues and for your employer brand.

Employer branding, is simply how you market your company to desired job seekers. You can do this by showcasing your organization’s unique cultural differentiators, and then working to amplify them so you can position yourself as a top place to work.

Sarah Lybrand, Freelance Writer/Producer/Content Creator

With a FAQ section, you as a recruiter will not only reduce the number of phone calls, you will also save time to work on something else. You will also increase your employer branding and interests from job seekers by showing that you think about everything.

By helping your potential candidate, you will increase the likeability and the passion for that person to work for you.

Want to get help knowing where and how you find candidates? Become a smart recruiter, contact us and we can save your time and find the best talent for your organization in the sports sector.

Get in toucH with Sportidealisten

Recruit where your future candidate is

The next step towards a smarter recruiting is recruiting where your ideal job candidate is. When you have set up your ideal candidate persona, you should also know where this person exists, on social media channels, or via email or a phone call. But also knowing how to talk to them.

– Nearly 4 in 10 workers in sport employment are aged 15–29

– Over one-third of people employed in sport completed tertiary education

Eurostat

Once again, make sure to save time by saving the time of your potential candidate too. Are you looking for a person who is more used to a computer or a smartphone? Have you built your sports job ad or marketing plan with these behaviors in mind? If your website or sports job ad is designed to a desktop version and your ideal candidate persona only uses a smartphone or vice versa, you might lose out that person’s attention because of the wrong format.

The second aspect is if you are sharing and posting your sports job ads on social media channels if your ideal candidate is a daily and an experienced social media user. Sharing and posting your sports jobs where your future candidate is will be one of the differences between recruiting and smart recruiting.

Another aspect of this is your language. Is your language attractive to your ideal candidate? Do you use words that are more attractive to women or men? One service that is changing this problem is Textio, they help you find the right words by putting hiring and language data insights right where you need them.

Sports organization talent acquisition

Great job candidates walk away when you don’t speak their language

– Textio

Want to get help knowing where and how you find candidates? Become a smart recruiter, contact us and we can save your time and find the best talent for your organization in the sports sector.

How to hire someone smarter than you?

Last advice on how to become a smarter recruiter. When you are hiring a role you have less knowledge about, you should talk with your network. If you are the responsible person for the recruiting process you might not know what the right skills are within a certain role you are trying to recruit for. This applies to the interviewer too in the recruiting process. The responsible people need to make sure that you know what you write about or talk about.

No matter if you work with HR and recruiting in a local grassroots sports club or a bigger organization, you should reach out to your network with people who have a similar experience. Ask them questions about the role you are looking for. Make sure to get the core so you feel confident when interviewing people for the role that you have less experience in.

Want to get help knowing where and how you find candidates? Become a smart recruiter, contact us and we can save your time and find the best talent for your organization in the sports sector.

Three tips about how to become a smarter recruiter

When you are recruiting, you want to find the right candidate. But you also want to do this in no time. Question is, are you a smart recruiter and have already done the tips we have shared?

What steps could you take in order to become a smarter recruiter and also improve your employer branding?

The first thing is to think about the job seekers’ perspective. If you can save the job seekers’ time, you will eventually save your own time and this solution is called Frequently Asked Questions. The next step towards a smarter recruiting is recruiting where your ideal job candidate is. Lastly, when you are hiring a role you have less knowledge about, talk with your network in order to know what to look for and ask about.

Want to get help knowing where and how you find candidates? Become a smart recruiter, contact us and we can save your time and find the best talent for your organization in the sports sector.

Get in toucH with Sportidealisten

If you liked this article, may want to read these:

For employers and job seekers in the sports industry

For Sports Employers

10 questions that every recruiting manager should ask